Feld am See ist eine kleine Gemeinde mit rund 1.100 Einwohnerinnen und Einwohnern. Gleichzeitig verzeichnet der Ort mehr als 110.000 Nächtigungen pro Jahr und beherbergt mehrere kleine und mittlere Unternehmen. Entsprechend vielfältig sind die Anliegen, die täglich im Gemeindeamt eingehen. Bürgermeisterin Michaela Oberlassnig versteht die Verwaltung daher als Servicezentrum für...
In vielen kleinen Betrieben läuft die Einsatzplanung noch so wie vor 20 Jahren: handschriftliche Notizen, ausgedruckte Wochenpläne, Excel-Tabellen auf dem Büro-PC. Klingt vertraut? Dann weißt du auch, wie viel Zeit, Energie und Nerven diese Art der Planung kostet. Das Problem ist nicht das Papier – sondern der Aufwand. Du sitzt abends...
In vielen Dienstleistungsbranchen ist der Außendienst das Herzstück des operativen Geschäfts. Doch gerade hier treffen komplexe Einsatzplanung, Zeitdruck und Kommunikationsprobleme oft aufeinander. Die Lösung? mona field force – die digitale Außendienst-Software, mit der Sie Einsätze, Teams und Ressourcen mühelos steuern und dokumentieren.
In the cleaning industry, precision, quality and reliability are crucial. But even the best cleaner can only reach their full potential if the right tools and processes are available. One of the biggest challenges for cleaning service providers is to fully document the quality of their work and to ensure that it is understandable for customers. This is where mona field force comes in - a powerful field service software that not only optimizes the planning and organization of cleaning jobs, but also revolutionizes the documentation of services.
The rental industry is characterized by numerous handovers and returns of rental properties - be it real estate, vehicles or equipment. These handover processes are often associated with a high level of effort, as damages must be documented, meter readings recorded and individual agreements taken into account. Handover protocols play a central role in avoiding misunderstandings and...
Audits and inspections are key instruments for ensuring quality, safety and compliance in companies. But without the right tools, they can quickly become time-consuming and error-prone processes. Modern field service software such as mona field force offers a comprehensive solution to make audits and inspections more efficient and transparent. From data collection to...
Fire protection is an area where precision, reliability and fast response times are crucial. A single overlooked maintenance or inspection can have serious consequences - not only for buildings, but also for the safety of people. The modern field service software mona field force helps companies to make fire protection more efficient, transparent and safe. Real-time data, clear traceability and comprehensive customer and order management make mona an indispensable tool for fire protection officers.
Digitalization is advancing in almost all industries, and the sales force is no exception. But what does automation in field service actually mean and what real benefits does it bring to companies and their customers? Software solutions such as mona field force make automation tangible and show how efficiency and customer satisfaction can go hand in hand.
Cooperation between the back office and field service is crucial to the success of a service company. Only when both areas communicate efficiently with each other and work hand in hand can customers be optimally supported and processes be designed smoothly. With a software solution such as mona field force, this collaboration is not only made easier, but taken to a new level. Here are 5 tips on how you can optimize collaboration between back office and field service.
