Digital field service software
Ideal for SMEs in construction, facility management, cleaning & other service industries
mona field force digitises your field service assignments - from planning and time recording to documentation. Perfect for construction, fire protection, cleaning, facility management, property management and quality management & audit
✔ Mobile & offline-capable
✔ GDPR-compliant & ready for immediate use
✔ Planning, execution & verification in one system
defect reporter
Mit unserem digitalen Mängelmelder - einer integrierten Funktion von mona field force - können Bürger Anliegen, Probleme oder Verbesserungsvorschläge einer öffentlichen Verwaltung unkompliziert online melden. Fotos, Standortdaten und Beschreibungen werden dabei direkt an die zuständige Stelle übermittelt.
Mobile efficiency for companies with field service
mona is the field service solution for companies with office and field service.
Specially developed for service companies that want to manage their operations efficiently, in compliance with the law and digitally.
Task distribution
Assign assignments with just a few clicks and manage planning and coordination clearly - even in stressful situations.
Progress tracking and proof of performance
Complete feedback incl. photo, signature & time recording directly from the place of work. Fewer queries, more reliable proof.
Flexible & intuitive
Simple operation, adapted to existing processes. Particularly suitable for maintenance, faults & regular service orders.
Perfect for everyday use
An uncomplicated and intuitive user interface is essential for everyday use. All the necessary functions are easy to access and understand.
- Ready-to-use test catalogs & standard templates
- Geotagging
- Form-based entry with selection menus and mandatory fields
- Status tracking: completed, in progress or open
- Visual representation on map view
- Customizable templates with numerous options (drag-and-drop, numbers, numbers, empty fields)
Manage your orders and reports
Keep an eye on progress and status at all times. Reports can be generated and sent automatically - for customers, controlling or verification. Transparency of who did what when and where.
- User-based logging
- Export option for construction files or internal controlling system
- Complete history of all changes & status update
- Photos, signatures, documents retrievable and securely stored
- Optimal basis for verifications
- Digital time recording per employee, task or project
Plan appointments and absences
An uncomplicated and intuitive user interface is essential for everyday use. All the necessary functions are easy to access and understand.
- Daily, weekly and monthly schedules by order, employee or date
- Automated appointment reminders for customers and employees
- Absences such as vacation or sick leave at a glance
- Recurring orders and inspections
- Warning for overlapping appointments and multiple bookings
mona field force helps you to optimize processes and increase efficiency.
Your data is protected in accordance with the strictest information security and data protection guidelines. By implementing the ISO 27001 and ISO 27701 management systems, we meet all data protection requirements.
Our promise
Quick implementation in just a few days
GDPR-compliant, ISO 27001/27701 certified
Intuitive use without the need for training
Completely mobile use incl. offline function
in-depth industry know-how
Support for audit workflows & mobile forms
Clear controlling evaluations
Your Outcome
20-40% efficiency gain in field service
Clarity: Who was on duty where and when?
Fewer queries, less documentation chaos
Evaluations for controlling & verification with a click
Digital processes
Ready for immediate use
Satisfied teams & customers
Functions
What our customers say
The best thing about mona is how easy it is to use, my employees found their way around immediately. And the real-time updates help us to keep track of current orders.
The automatic reminders before an appointment have significantly increased our customer satisfaction!
We were particularly impressed by the scheduling collision control - no more unnecessary back and forth. Our assignments and employees are planned without overlaps, which relieves our field service enormously.
As a company that works with sensitive customer data on a daily basis, data protection was crucial for us. With the certified data centers, mona gives us the certainty that all information is well protected.
With the reporting function, we always have everything documented and available for download. Really great!!!
We were able to tailor a template to our needs without any problems. The exchange with the field staff also runs smoothly and it is very practical to share notes and images quickly and easily.