Problems in the municipality?
We can help!
More and more local authorities are turning to digital solutions to deal with citizens' concerns quickly and transparently. Our fault reporting software turns a time-consuming damage report into a simple, digital process – from recording to repair.
- Central platform for all concerns
- Direct transmission to the correct department
- Complete history of each report – including processing status and responsible person
- Optimal basis for transparency and traceability
- All data, photos and documents stored securely
Digital citizen participation made easy
Whether it's a pothole, faulty street lighting or a damaged park bench – with just a few clicks, citizens can report defects directly to their local authority. The digital platform makes it possible to record reports centrally, set priorities and make the processing transparent for all parties involved.
- Describe the problem,
- Enter location,
- Take a photo
- and send!
Increase administrative efficiency
Our software supports local authorities in modernising their administrative processes. Instead of complicated procedures, everyone involved benefits from a centralised, user-friendly interface. This means that damage reports are not only processed more quickly, but also more sustainably – with clear responsibilities and structured documentation.
Your advantages at a glance:
- Simple digital recording of damage and faults
- Transparent communication between the administration and citizens
- Flexible adaptation to municipal requirements
- Strengthening citizen participation and improving service quality
- Sustainable modernisation of the administration
Tailored to individual towns and municipalities in Austria
The solution has been specially developed to meet the requirements of cities and municipalities. It helps administrations improve their service quality and make internal processes more efficient – from digital damage reporting to transparent processing.
Templates for importing
You can get started right away with the template catalog!
Choose from a variety of industry-specific templates, import them with just one click and customize them to your individual requirements.
This template can be customised for your municipality!
Your advantages
30 - 50% less coordination effort in scheduling
Digital planning and allocation in real time significantly reduces the time and effort required for coordination. Your employees' availabilities, absences and working hours are recorded centrally and can be viewed directly. This allows assignments to be coordinated quickly and specifically, without queries or duplicate planning.
Legal security & audit capability for orders
By implementing the ISO 27001 and ISO 27701 management systems, all data protection requirements are met. The data is stored in certified data centers under the highest security standards.
Reduction of queries & misunderstandings
Standardized forms with mandatory fields, structured input masks and clear specifications ensure complete and consistent information. In addition, automatically generated reports and appointment reminders can be sent directly to your customers at defined times.
Shorter billing and processing times
Working hours, services rendered and absences are recorded digitally directly on site - in a structured and standardized manner. The recorded data is available in real time and can be seamlessly integrated into existing billing and administration systems.